What is this site?
This site is a place to find penpals, friends, language exchange partners etc...
Is this site free?
Yes. There are no charges for anything on this site.
How do I use this site?
1.
Sign up.
We recommend using a anonymous email such as yahoo or hotmail.
2. You will receive a email from us. You need to click on the link in this email. This activates your account.
3. Now you can sign on to the site and post or reply to ads.
4. You can reply to up to 5 ads a day.
5. You can post one ad with up to three pictures.
I can't post an entry on your site. Why?
In order to post entries on this site, you need to:
a) Register (if you are new)
b) Login (if you have already registered)
If I post a penpal ad on your site, will people see my email address?
No, your email address will remain hidden. Your address can only be seen if you include it in your message (not recommended).
Will you sell my email address to third parties or send me unwanted emails?
No, we will keep your email private and will not send you any unwanted emails. In general, you will be contacted by us:
1. If you contact us.
2. When someone replies to your posting.
3. To send you registration information.
For more information check our
privacy policy.
Why has no one replied to me?
This is a very popular penpal service and most people should get replies to their postings. If you haven't received a single reply, look out for:
Picture ads are most popular and displayed first in searches. Consider adding a picture to your ad.
Some mail systems have very strong anti-spam measures, which might believe the replies are spam. This is often true in the case of school email systems. You could try applying for a hotmail or yahoo account.
Also, make sure to tell your spam filters that emails from us are not spam!
I have forgotten my password. How can I get a new one?
1. Go to the
recover password page.
2. Enter your email and submit.
3. Your password will be mailed to you.
Make sure it is the same email you signed up with! If all else fails you can always sign up again using a different email address.
I have received an unsuitable reply, what should I do?
Do not reply to the person - just ignore them.
Remember that they have not seen your email address. If you continue to receive unsuitable email, we would advise you to login and remove your posting, and this will immediately stop any emails being sent to you.
If you have replied to the person and they know your email address you should add them to your blocked addresses or spam filter. Or just simply ignore them.
Remember that under no circumstances should you disclose personal information about yourself to anyone you meet through this service. Read our
terms of service
before using this site.
How many ads can I post?
Currently, we only allow one ad per customer.
If you already have an ad the following options are available:
1. Edit your ad. You can edit your existing ad at any time.
2. Delete your ad and start again.
How do I add pictures?
Just sign on and then click "add pictures".
Pictures can be added and changed at any time.
You need to post a penpal ad before adding pictures.
How do I delete my account?
You can delete your account using the
delete account page
of this website.
Do not email us requesting your account to be deleted. We do not delete accounts in this way.
Once you have deleted your account you can not sign up with the same email address again. If you would like to sign up in the future you need to use a new email account.
I am having trouble registering, what should I do?
The steps to register are:
1. Fill out the
registration form.
2. Check your email. We will send you a confirmation email.
3. Take the link in the email to activate your account.
4. We will send you a welcome email. Now you can logon, post ads and reply to ads.
If you do not receive the confirmation email:
1. Check your spam filter. You need to tell your spam filter to accept email from this site. Your confirmation email may have ended up in a bulk folder.
2. You can
resend the email.
3. You may have mistyped your email address. Try filling out the registration form again.
4. Tryed everything but nothing works? You may need to sign up using a different email. We recommend signing up for a free yahoo account and telling the spam filter to accept emails from this site.
If you received the confirmation email but the link does not work:
Use our
manual confirmation page
and cut and paste the email and confirmationId that we sent you.
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